Privacy Policy

At AskFirebird, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use our services. When you register on our platform, we collect certain personal information from you, including your name, email address, phone number, and preferred language. Additionally, we may collect information about the services you are interested in and your geographic location to provide a more tailored user experience. We use this information to connect you with service providers who can communicate in your preferred language. Your personal information allows us to facilitate bookings, send confirmations, and provide customer support. We may also use your email address to send you updates about our services, promotional offers, and other information that may be of interest to you. However, you have the option to opt out of receiving such communications at any time. To ensure the best possible service, we also collect information automatically through cookies and other tracking technologies. This includes data about your browsing behavior on our site, the type of device you are using, and your IP address. This information helps us analyze trends, administer the site, and gather demographic information to enhance our service offerings. Cookies also allow us to remember your preferences and provide a more personalized experience during future visits. We are committed to safeguarding your information. We employ various security measures, including encryption and secure server technology, to protect your personal data from unauthorized access, alteration, or disclosure. Despite these efforts, please be aware that no method of internet transmission or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
At AskFirebird, we respect your privacy and are committed to protecting your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this privacy policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. You have the right to access, update, or delete your personal information at any time. If you wish to review or amend the information we have collected about you, or if you prefer that we delete your information from our database, please contact us through our support email. We will respond to your request promptly and will make the necessary updates as soon as possible. Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions that you initiated prior to requesting such changes. In addition to the aforementioned rights, you also have the right to object to the processing of your personal data, request restrictions on how we use your personal data, and request the portability of your personal data. If you wish to exercise any of these rights, please reach out to our privacy officer. We will address your concerns in accordance with applicable data protection laws. We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes. If you have any questions or concerns about this privacy policy or our data practices, please do not hesitate to contact us. Your privacy is of utmost importance to us, and we are committed to ensuring that your personal information is handled with care and respect.